Project Integration Management Quiz Project Integration Management 1 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question1. You work for a software development company that has followed the waterfall development model for more than 20 years. Lately, a number of customers have complained that your company is taking too long to complete its projects. You attended a class on agile development methods and believe that if the company used the agile approach, it could provide products to clients in a shorter time period. However, it would be a major culture change to switch from the waterfall methodology to the agile approach and to train staff members in this new approach. You mentioned this idea to the director of the PMO, and although she liked the idea, she would need approval from the company’s portfolio review board to move forward with it. She suggested that you document this idea in a— a. Business need description b. Product scope description c. Project charter d. Business case d. Business caseThe business case is used to provide the necessary information to determine whether a project is worth its investment. It is used to justify the project and typically contains business needs, analysis of the situation, identifying options for consideration about the business problem or opportunity, an evaluation, and a recommendation, which describes the plan to measure the benefits the project will deliver 2 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question2. You are managing a large project with 20 key internal stakeholders, eight contractors, and six team leaders. You must devote attention to effective integrated change control. This means you are concerned primarily with— a. Reviewing, approving, and managing changes b. Maintaining baseline integrity, integrating product and project scope, and coordinating change across knowledge areas c. Integrating deliverables from different functional specialties on the project d. Establishing a change control board that oversees the overall project changes a. Reviewing, approving, and managing changesPerforming integrated change control consists of coordinating and managing changes across the project and communicating the decisions that are made. It involves managing changes to deliverables, documents, and the project management plan. Changes are considered in an integrated way and address risks that may arise from the change. It is performed throughout the project, and the change requests may impact product scope and project scope. Any stakeholder may request a change, and the extent of change control is determined by the project’s complexity, contract requirements, and the environment in which the work is done. Once baselines are set, changes follow this formal process 3 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question3. You plan to hold a series of meetings as you execute the project plan. While different attendees will attend each meeting, a best practice to follow is to: a. Group stakeholders into categories to determine which ones should attend each meeting b. Ensure the attendees have a defined role c. Be sensitive to the fact that stakeholders often have very different objectives and invite them to determine the meeting’s agenda d. Recognize that roles and responsibilities may overlap so focus on holding meetings primarily for decision making b. Ensure the attendees have a defined roleMeetings are a tool and technique used in Direct and Manage Project Work. Meetings may include kick-offs, technical, sprint or iteration, Scrum daily standups, steering group, decision making, project updates, or retrospective ones. If a meeting has too many participants, it will not be effective. Each attendee then should have an active role to be invited to each meeting 4 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question4. You are the project manager in charge of developing a new shipping container for Globus Ocean Transport, which needs to withstand winds of 90 knots and swells of 30 meters. In determining the dimension of the container and the materials to be used in its fabrication, you convene a group of knowledgeable professionals to gather initial requirements, which will be included in the— a. Project charter b. Bill of materials c. WBS d. Project Statement of Work a. Project charterThe project charter documents the project purpose; measurable objectives/success criteria; high-level requirements; overall risk; summary milestone schedule; preapproved financial resources; project exit criteria; assigned project manager, responsibility, and authority level; and the name and authority of the person who authorizes the charter. It is the document used to formally authorize the project 5 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question5. You have assembled a core team to develop the project management plan for the next generation of fatigue fighting drugs. The science is complex, and the extended team of researchers, clinicians, and patients for trials exceeds 500 people. In your plan you will be including a number of components, one of which is the life cycle. Of the following which is the most appropriate life cycle to select a. Predictive b. Iterative c. Incremental d. Hybrid d. HybridLife cycles are series of phases projects go through from the start to completion. This situation with the complexities and the 500-people involved make the hybrid life cycle the preferred style to use. In a hybrid life cycle, it combines predictive and adaptive. With predictive in this case, scope, time, and cost are determined early, and in adaptive with the defined scope are ones that are agile or change driven. With over 500 people involved, changes will be numerous, and, in this situation, regulatory approval also is required. Other life cycles are iterative and incremental 6 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question6. When you established the change control board for your avionics project, you established specific procedures to govern its operation. The procedures require all approved changes to baselines to be reflected in the— a. Performance measurement baseline b. Change management plan c. Quality assurance plan d. Project management plan d. Project management planAll baselines are part of the project management plan. During monitoring and controlling, if there are changes because of the need to take corrective or preventive action, they are reflected in the project management plan. A change request is prepared, and it follows the change control process to update the project management plan. Project documents that are updated are the cost forecasts, issue log, lessons learned register, risk register, and schedule forecasts 7 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question7. You are beginning a new project staffed with a virtual team located across five countries. To help avoid conflict in work priorities among your team members and their functional managers, you ask the project sponsor to issue a— a. Memo to team members informing them that they work for you now b. Project charter c. Memo to the functional managers informing them that you have authority to direct their employees d. Human resource management plan b. Project charterAlthough the project charter cannot stop conflicts from arising, it can provide a framework to help resolve them, because it describes the project manager’s authority to apply organizational resources to project activities. In addition, it documents the purpose of the project; project objectives; high-level requirements; high-level description of the project; overall project risks; summary milestones; preapproved financial resources; key stakeholder list; project approval requirements; project exit criteria; and the name and authority of the sponsor 8 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question8. The benefit of Manage Project Knowledge is to— a. Leverage prior organizational knowledge b. Prepare a lessons-learned register c. Create new knowledge to achieve project objectives d. Contribute to organizational learning a. Leverage prior organizational knowledgeIn the Manage Project Knowledge process, its benefits are to leverage prior organizational knowledge to produce or improve the project outcomes, and to ensure knowledge created by the project is used to support organizational operations and future projects or phases 9 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question9. Interpersonal and team skills are used throughout project management. Your company is embarking on a project to completely eliminate defects in its products. You are the project manager for this project, and you are developing your project charter. To assist you, which of the following interpersonal and team skills do you plan to use— a. Surveys b. Brainstorming c. Meeting management d. Focus groups c. Meeting managementMeeting management is an example of interpersonal and team skills used in developing the project charter. It involves preparing an agenda, ensuring a representative from each stakeholder group is invited, and preparing and sending follow-up notes and action items. Other interpersonal and team skills used are conflict management and facilitation 10 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question10. The Direct and Manage Project Work process truly is important in project management. It affects many other key processes and uses inputs from others. Working with your team at its kickoff meeting, you explain the key benefit of this process is to— a. Implement approved changes b. Provide overall management of the project work c. Lead and perform activities in the project management plan d. Perform activities to accomplish project objectives b. Provide overall management of the project workWhile all of the answers apply to the Direct and Manage Project Work process, the key benefit is that it involves providing overall management of the work of the project and deliverables to improve the probability of project success. In this question, the key words were "the key benefit". Had the question instead asked about the purpose of the project, answer c would have been the correct choice 11 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question11. You are managing a project in an organization characterized by rigid rules and policies and strict supervisory controls. Your project, sponsored by your CEO who is new to the company, is to make the organization less bureaucratic and more participative. You are developing your project management plan. Given the organization as it now is set up, as you prepare your plan, you can use which of the following organizational process assets— a. Guidelines and criteria b. Project management body of knowledge for your industry c. Organizational structure and culture d. The existing infrastructure a. Guidelines and criteriaWhile you are managing a different type of project, the organization has managed projects before and therefore may have as part of its organizational process assets a project management template, which sets forth guidelines and criteria to tailor the organization’s processes to satisfy specific needs of the project. In addition, project closure guidance or requirements, such as the product validation and acceptance criteria, may be part of organizational process assets for use in the template for the project management plan 12 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question12. You are fairly new to managing a project but have been a team member for many years. You are pleased you were selected to manage your company’s 2022 model line of hybrid vehicles. You are now planning your project and have been preparing the subsidiary plans as well. You realize some project documents also are required to help manage your project. An example of one that you believe will be especial helpful is the— a. Business case b. Key performance indicators c. Project management information system d. Assumptions log d. Assumptions logThe assumptions log is used to record all assumptions and constraints in the project life cycle. Assumptions are factors in the planning process considered to be true, real, or certain even if proof or demonstration is not available. This log is an output from the Develop Project Charter process. It includes high-level and operational assumptions in the business case as well as lower-level and task assumptions that are generated during the project such as specifications, estimates, the schedule, or risks. It is one of the project documents used during the project along with the project management plan and its subsidiary plans 13 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question13. You work for a telecommunications company, and when developing a project management plan for a new project, you found that you must tailor some company processes because the product is so different than those products typically produced by your company. Even so, you will consider as you prepare your project management plan— a. Standard policies, processes, and procedures b. Stakeholder risk tolerances c. Expert judgment d. Structure of your company a. Standard policies, processes, and proceduresStandard policies, processes, and procedures are an organizational process asset to consider as the project management plan is developed. They are one of several organizational process assets that can influence the preparation of the preparation of the project management plan 14 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question14. You are implementing a project management methodology for your company that requires you to establish a change control board. Which one of the following statements best describes a change control board? a. Recommended for use on all (large and small) projects b. Used to review, approve, or defer change requests c. Managed by the project manager, who also serves as its secretary d. Reviews configuration management activity b. Used to review, approve, or defer change requestsChange control meetings are held on some projects with a change control board. This board reviews the change requests and approves, rejects, or defers them. The meeting assesses the impact of the change. It also may discuss alternatives to consider. Then the decision is communicated to the request owner or group. This board may review configuration items, but it is not mandatory. Configuration management may be handled by a different board. Regardless, roles and responsibilities need to be defined and agreed upon by appropriate stakeholders and are part of the change management plan 15 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question15. An automated tool, project records, performance indicators, data bases, and financials are examples of items in— a. Organizational process assets b. Project management information systems c. Project management planning approaches d. The tools and techniques for project plan development b. Project management information systemsThe items listed are part of these systems, a tool and technique in both processes. In Direct and Manage Project Work, it is a tool and technique providing access to information technology software tools, such as scheduling software tools, work authorization systems, configuration management systems, information collection and distribution systems, and interfaces to other systems in the organization. It may include automated gathering and reporting on key performance indicators. In Manage Program Knowledge, the PMIS also is a tool and technique and often includes a document management system. In Monitor and Control Project Work, it also includes scheduling, cost; and resourcing tools, performance indicators, data bases, project records, and financial information 16 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question16. You realize that projects represent change, and on your projects, you always seem to have a number of change requests to consider. In your current project to manage the safety of the nation’s cheese products and the testing methods used, you decided to prepare a formal change management plan. An often-overlooked type of change request is— a. Adding new subject matter experts to your team b. Updates c. Work performance information d. Enhancing the reviews performed by your project’s governance board b. UpdatesChange requests may include corrective actions, preventive actions, defect repairs, or updates. Updates are changes to formally controlled project documents or plans to reflect modified or additional ideas or content 17 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question17. You have been directed to establish a change control system for your company, but you must convince your colleagues to use it. To be effective, the change control system must include— a. Procedures that define how project documents may be changed b. Specific change requests expected on the project and plans to respond to each one c. Performance reports that forecast project changes d. A description of the functional and physical characteristics of an item or system a. Procedures that define how project documents may be changedA change control system is set of procedures that describes how modifications to the project deliverables and documentation are managed and controlled. Changes may be requested by any stakeholder involved with the project. Change requests may lead to different types of action and may or may not impact the project’s baselines. It is necessary to identify changes, document them into a change request, decide on the change, and verify the approved changes are registered, assessed, approved, tracked, and their results are communicated to stakeholders. They may be initiated from inside or outside of the project and may be optional or legally mandated 18 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question18. You are working on the next generation of software for mobile phones for your telecommunications company. While time to market is critical, you know from your work on other projects that management reviews can be helpful and plan to use them on your project. You are documenting them as part of your— a. Governance plan b. Change management plan c. Performance reviews d. Project management plan d. Project management planThe project management plan describes how the project will be executed, monitored and controlled, and closed. It integrates and consolidates subsidiary plans and baselines and other information such as project documents needed to manage the project. It also contains other items including information on management reviews to determine if progress is as planned or if preventative or corrective action is needed 19 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question19. Your cost control specialist has developed a budget plan using cost / benefit analysis for your project to add a second surgical center to the Children’s Hospital. As you analyze cash flow requirements, you notice that cash flow activity is high. Your business case, which was approved, showed the need for financial resources would be great so you decided to prepare a benefit realization plan for your executives, team, and stakeholders. The purpose of this plan in conjunction with the project management plan is to— a. Provide the basis to measure success b. Show key roles and responsibilities c. Address options for opportunities d. Describe the business value resulting from the project d. Describe the business value resulting from the projectThe project benefits management plan documents how and when the project benefits will be delivered and the methods to measure the benefits. Benefits are outcomes of actions, behaviors, products, services, or results that provide value to the organization and the project’s intended beneficiaries. In developing this plan, it uses the data in the business case, and the cost/benefit analysis in the two documents shows the estimate of the costs compared to the value of the benefits the project will realize. This benefit management plan along with the project management plan describe how the business value of the project is part of the organization’s ongoing operations. It includes the metrics to use to verify the business case and the project’s success 20 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question20. You are project manager for a systems integration effort and need to procure the hardware and software components from external sources. Your project is complex as you will have over 20 contractors involved. Your project team is experienced, and you will be working to continually demonstrate the project’s benefits to the management team. You have found many do not read the detailed plans you prepare so you decided to— a. Use visual management tools b. Prepare a balanced scorecard c. Set key performance indictors in your charter and provide weekly reports to focus on your progress d. Enable greater access to your project management information system a. Use visual management toolsVisual management tools increasingly are used in project integration management rather than written plans and other documents. The purpose is to capture and oversee those aspects of the project considered critical. When key project elements are visible to the entire team and to management, they provide a real-time overview of the project’s status, facilitate knowledge transfer, and empower team members and other stakeholder to help identify and resolve issues 21 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question21. Because your project is slated to last five years, you believe rolling wave planning is appropriate. It provides information about the work to be done— a. Throughout all project phases b. For successful completion of the current project phase c. For successful completion of the current and subsequent project phases d. In the next project phase c. For successful completion of the current and subsequent project phasesRolling wave planning provides progressive detailing of the work to be accomplished throughout the life of the project, indicating that planning and documentation are iterative and ongoing processes. Through this approach, where a more general and high-level plan is available, more detailed planning is executed for appropriate time windows as new work activities are to begin, and resources are to be assigned. The work in the near term then is planned in detail, while future work is planned at a higher level. It is especially useful on longer projects. As an example, in decomposing your work breakdown structure (WBS), it may not be possible on large and long projects, and you may need to wait until the project is further along until the complete WBS is finished; rolling wave planning then is used. In defining activities, it is also a tool and technique to plan the near-term activities with the work to be done in the future and planned at a high level. It has similarities to a scaled agile framework 22 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question22. Variance analysis is used throughout project management and is a useful tool and technique. Assume you decide to use it as you make decisions as to how to best monitor and control the work on your project. It is helpful because— a. It can serve as a basis to reject requested changes b. It can identify the reasons for a deviation c. It helps determine the type of corrective actions to use d. It provides an integrated perspective d. It provides an integrated perspectiveThe purpose of variance analysis is to review the differences for variances between planned and actual performance. It is used throughout project management. In Monitoring and Controlling Project Work, it is used to review the variances from an integrated perspective. To do so cost, time, and resource variances are used in relation to one another. It enables an opportunity to have an overall view of the variance on the project such that the project manager then can determine the appropriate preventive or corrective actions to be taken 23 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question23. You are managing a project to introduce a new product to the marketplace that is expected to have a very long life. In this situation, the concept of being temporary, which is part of the definition of a project,— a. Does not apply because the project will have a lasting result b. Does not apply to the product to be created c. Recognizes that the project team will outlive the actual project d. Does not apply because the project will not be short in duration b. Does not apply to the product to be createdA project is completed when its objectives have been achieved by producing deliverables, or when they are recognized as being unachievable, and the project is terminated, or when the need for the project no longer exists. Thus, the concept of temporary applies to the project life cycle—not the product life cycle. Further, temporary does not necessarily mean the project’s duration is short as it refers to the project’s engagement and its longevity. It recognizes projects have a definite beginning and an end. It also does not typically apply to the product, service, or result as some projects are undertaken to create a lasting outcome with social, economic, material, or environmental impacts that far outlive the project. A national monument is an example of a deliverable that may last for centuries 24 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question24. When closing a project, it is a best practice to— a. Update the project documents b. Prepare a sustainment plan for the project’s benefits c. Measure product scope against the project management plan d. Review the project management plan d. Review the project management planIn closing the project, it is necessary to ensure that the project work is completed, and the project has met its objectives. To ensure this is done, the project manager reviews the project management plan 25 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question25. Many components of the project management plan are outputs of other processes. However, some other components are equally important and are prepared as part of the Develop Project Management Plan process. An example is the— a. Performance management baseline b. Scope baseline c. Resource breakdown structure d. Lessons learned register a. Performance measurement baselineThe performance measurement baseline is an example of an additional component prepared in this process. It integrates the scope, schedule, and cost plan to compare the project work against project execution to measure and integrate performance. Other components are a change management plan, a configuration management plan, the project life cycle, the development approach, and management reviews. The scope baseline is one of three baselines with the other two time and cost. Answers c and d are other documents prepared, which are not part of the project management plan 26 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question26. You are responsible for a project management training curriculum that is offered throughout the organization. In this situation, your intangible deliverables are— a. Employees who can apply the training effectively b. Training materials for each course c. Certificates of completion for everyone who completes the program d. The training curriculum as advertised in your catalog a. Employees who can apply the training effectivelyMost deliverables are tangible, such as buildings or roads, but intangible deliverables also can be provided and may be even more important. Deliverables are any unique or verifiable product, result, or capability to perform a service required to complete a process, phase, of the project. Deliverables can include components of the project management plan. The output of a process often results in an input to another process or a deliverable. Deliverables are outputs of the Direct and Manage Project Work process. It is recommended that change control be applied to the first version of a deliverable, and multiple versions or editions of the deliverable then are controlled and supported by configuration management 27 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question27. Working on your project management training curricula project, you decided it would be beneficial to you to become an active member of the Project Management Institute as part of the objectives of your project is to ensure it is aligned with PMI®’s best practices. To complement PMI®’s Work Breakdown Structure Practice Standard, you learned PMI® was requesting volunteers to participate in development of a similar standard on the Scope Statement. You volunteered, and now the Standard is issued. This is an example of: a. Improving your own competency as a project manager b. Corrective action c. Preventive action d. A requirement for you to immediately update your project management plan b. Corrective actionWhen you volunteered, you signed a confidentiality statement, so you could not disclose what was under way on this activity. Now the Standard has been issued, and to stay in alignment with PMI®’s best practices, you need to issue a change request based on corrective action to realign the performance of the work of your project with your project management plan 28 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question28. Ideally, a project manager should be selected and assigned at which point in the project life cycle? a. During the initiating processes b. During the project planning process c. At the end of the concept phase of the project life cycle d. Prior to the beginning of the development phase of the project life cycle a. During the initiating processesWhen the project manager is selected and assigned to the project during initiation, several of the usual start-up tasks for a project are simplified. If assigned early, the project manager can participate in development of the project charter. Some project managers are involved even earlier in evaluation and analysis activities. When early involvement is done, the project manager can consult with executives and business leaders on ideas to advance organizational objectives, improve organizational performance, or in meeting customer needs. This early involvement enables the project manager to assist business analysts, help develop the business case, help realize business benefits from the project, and participate in some aspects of portfolio management 29 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question29. Assume your seven-year project to build the next generation of airplanes that can fly anywhere in the world for 24 hours is complete. You now are closing the program. You have decided to use which of the following tools and techniques to assist you in this final process— a. Regression analysis b. Document updates c. Benefit management plan d. Issue log a. Regression analysisRegression analysis is a tool and technique in Close Project or Phase under data analysis. It analyzes the interrelationships between different project variables that contributed to the project’s outcomes to improve performance on future projects. Other data analysis tools and techniques are document analysis, trend analysis, and variance analysis 30 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question30. As you are working on your telecommunications project, even though you are using agile methods, you realize you are preparing an extensive amount of data and information. You regularly share data with your project team. Your last team meeting focused on the number of change requests and also the start and finish dates of activities in your schedule. They are examples of— a. Key performance indicators b. Work performance reports c. Work performance data d. Work performance information c. Work performance dataWork performance data are the raw observations and measurements identified during activities performed to carry out the work of the project. Other examples are the reported percent of work physically completed, quality and technical performance measures, actual costs, and actual durations. It is important to note that the PMBOK® recognizes that the terms data and information are used interchangeably in practice, which can lead to confusion among stakeholders. It has therefore set up a classification system of work performance data, work performance information, and work performance reports. Work performance information is performance data collected in various controlling processes, and work performance reports are physical or electronic representation of work performance information compiled in project documents 31 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question31. Assume your program management plan has been approved, and you are now managing the work to be done to complete the project successfully. You realize your work is affected by the area in which you work, which is in pork safety and is affected by possible new regulations and tariffs in your country, which may limit your possible exports. You therefore are using your— a. Requirements traceability matrix b. Project charter c. Resource breakdown structure d. Geographic distribution of facilities a. Requirements traceability matrixThe requirements traceability matrix is an input to the Direct and Manage Project Work process. This matrix links product requirements to the deliverables that satisfy them and helps to focus on the outcome of the project. It helps ensure each requirement has business value since it is linked to the business and organizational objectives 32 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question32. Assume your project to redesign your headquarters so it has state-of-the-art technology is complete, and you are in the closing phase. You decided to hold some meetings in order to— a. Confirm the deliverables have been accepted b. Transition your work to ongoing operations in your organization for maintenance c. Update project documents d. Prepare the final report a. Confirm the deliverables have been acceptedMeetings are a tool and technique in Close Project Phase. They are used to confirm the deliverables have been accepted and to validate the exit criteria have been met, and to formalize contract completion. They also are used to evaluate stakeholder satisfaction, to gather lessons learned, to transfer knowledge, and to celebrate success 33 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question33. You are a personnel management specialist recently assigned to a project team working on a team-based reward and recognition system. The other team members also work in the human resources department. The project charter should be issued by— a. The project manager b. The client c. A sponsor d. A member of the PMO who has jurisdiction over human resources c. A sponsorThe project charter should be issued by a project initiator or sponsor who formally authorizes the project and provides the project manager with the authority to apply organizational resources to project activities. The sponsor may be a person or a group and is accountable for enabling success, providing resources and support for the project. The project charter should not be issued by the project manager, although, the project manager can assist in its development 34 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question34. Your project is proceeding according to schedule. You have just learned that a new regulatory requirement will cause a change in one of the project’s performance specifications. This change request has been approved. You have had a number of change requests, such as this one, plus issues to handle. A key difference between the two is that— a. Issues involve all risks, while change requests are used for many actions b. Issues are found when work is being performed, but change requests can be submitted to modify documents, deliverables, or baselines c. Change requests and the actions taken to handle them become part of the issue log d. Issues are unexpected and handled by the project manager, while change requests are handled by a configuration management board b. Issues are found when work is being performed, but change requests can be submitted to modify documents, deliverables, or baselinesIssues and change requests are tools and techniques used in Direct and Manage Project Work. Issues can occur during the project’s life cycle, as the project manager faces problems, gaps, inconsistencies, and conflicts, and an issue log is used to record and track them. Change requests are used to modify any document, deliverable, or baseline. Change requests are submitted, which can modify policies, procedures, project or product scope, project cost or budget, the project’s schedule, or project results. They are processed for review and disposition in the Integrated Change Control Process. They may include corrective or preventive action, defect repair, or updates 35 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question35. Different types of project processes are used on projects. Some processes are used once at predetermined times, some are performed periodically on the project, and others are performed continuously. An example of the latter is— a. Acquire resources b. The project charter c. Conduct procurements d. Monitoring and controlling d. Monitoring and controllingMonitoring and controlling is an example of a phase that is performed continuously during the project. Many of the processes in it are performed from the start of the project until it is closed. The charter is an example of the output of the Initiating process, which is performed once. Acquiring resources are performed when resources are needed, similar to conducting procurements 36 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question36. Assume your company is a leader in the market in production of cereal products. It has been in this market for over 50 years. You are the project manager for a new product that is a derivative from the company’s core product. As you determine a life cycle for this project, you believe you should follow one that is— a. Incremental b. Predictive c. Iterative d. Adaptive b. PredictiveA predictive life cycle is recommended when the project’s scope, time, and cost to deliver it are determined in the project life cycle as early as possible. Any changes to its scope are monitored carefully. A predictive life cycle may be called a waterfall life cycle 37 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question37. Assume your project consisted of producing a new generation of cell phones that could access the internet from anyplace at any time. However, you learned today that your company acquired a competitor, and the competitor has a comparable product that is being manufactured. You were then told to terminate your project. In this situation you should— a. Notify all stakeholders b. Update the closure documents c. Conduct an immediate review of the work packages d. Provide performance evaluations of your team even though you worked in a weak matrix b. Update the closure documentsEven though the project was terminated early, it is the project manager’s responsibility to update the project closure documents. The purpose is to indicate why the project was terminated and formalize, if appropriate, any finished or unfinished deliverables to others 38 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question38. On your project you want to avoid bureaucracy, so you adopt an informal approach to change control. The main problem with this approach is— a. There is no “paper trail” of change activity b. Regular disagreements between the project manager and the functional manager will occur c. There are misunderstandings regarding what was agreed upon by stakeholders d. There is a lack of sound cost estimating to assess the change’s impact a. There is no “paper trail” of change activityAn informal approach means there is a lack of documentation as to the change process and activities. The benefit of the Perform Integrated Change Control process is it allows for documented changes to be considered in an integrated way, and in doing so, it addresses overall project risk, which may arise without considering the overall project objectives or plans 39 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question39. Your project to establish a knowledge transfer process and a knowledge repository is complete. You performed a number of pilot tests, and people in your company are pleased with the results. You are receiving a promotion to become the company’s first Chief Knowledge Officer once the project officially is closed. In doing so, you are following the company’s activities for administrative closure, one of which is— a. Measuring customer satisfaction b. Measuring the project’s benefits c. Evaluating the change requests d. Conducting quality control measurements a. Measuring customer satisfactionThe administrative closure procedures involve a number of activities, one of which is to measure stakeholder satisfaction. The other administrative activities involve: activities and actions needed to satisfy completion or exit criteria for the project; activities related to completing contractual agreements applicable to the project; activities necessary to collect project records, audit successes or failures, manage knowledge sharing and transfer, identify lessons learned, and archive information for future use; actions or activities to transfer the result of the project to operations; and collecting suggestions for improving policies and procedures for the organization and sending them to the responsible unit 40 / 40 INSTRUCTIONS: Note the most suitable answer for each multiple-choice question40. All projects involve some extent of change because they involve work that is unique in some fashion. Therefore, it is important that a project management plan includes a— a. Description of the change request process b. Configuration management plan c. Methodology for preventive action to avoid the need for excessive changes d. A work authorization system b. Configuration management planA configuration management plan is part of a project management plan. It describes how information and items of the project and which items will be recorded and updated. The purpose is to ensure the product, service, or result of the project are consistent and/or operative Your score is The average score is 51% LinkedIn Facebook Twitter VKontakte 0% Restart quiz
